The Importance of Value

I was talking with a VP from a small financial company yesterday. She mentioned that she had considered attending a three-day industry conference in July but had decided against doing so, even though she felt that she should attend for the networking opportunities. When I asked why she had decided not to go, she said that the session descriptions were not very detailed and she simply couldn’t justify time away from her busy job without proof of the value of the event.

The reality is that most business people are extremely busy and must prioritize – this still applies for even short networking/business events. Personal development and training opportunities tend to be pushed down the priority list to begin with. Add on top of that an event where value has not be communicated, and it is tough to justify a decision to attend the event and pay not only the registration fee but the travel expenses. And when you consider getting three days behind and having to play catch-up when you get back to the office, the conference suddenly seems less appealing.

The lesson learned here for anyone planning an event is that communicating value can be the most important thing you do. While many companies have cut budgets for events and travel, most are willing to pay IF the employee is able to justify the expense in terms of benefit to the company. And if you are looking at attending an event, I recommend before you even ask about going that you outline the benefits that you (and the company) will receive if you are allowed to attend the event.

Do you have a good event story to tell? We’d love to hear about your conference and event experiences!

Social Sharing During an Event

Beginning a couple of years ago, I began seeing conference attendees using their laptops and smart phones during sessions. I figured they were just checking e-mail, but many of these folks were out on social sites like Twitter and Facebook posting real-time comments about the session itself. The first time I saw this happen, my initial thought was that it was really rude. But then I began to think about the implications. How can a speaker, moderator or host utilize this information?

This practice of sharing during an event has become commonplace. Many conferences and virtual events now provide instructions on how attendees can provide feedback or ask questions during a session. A common example is asking attendees to submit questions for the speaker using Twitter and a pre-defined hashtag. This does require that the speaker have a moderator who can monitor the real time feed and ask the questions. The moderator can also monitor the feed for comments and help direct the speaker if necessary. For example, if someone posts, “audio stinks-can’t hear this guy,” the moderator can intervene and address the problem right then.

We’d love to know what you think! Post your comments and let us know!

Planning an Event? Using Internal vs. External Speakers

Whether you are planning a client conference or putting together an employee retreat, you are probably working to line up speakers and fill the agenda. How do you decide when to use internal or client speakers versus hiring an outside speaker? Here are a few tips:

1. If you do an annual client conference and you have internal resources that are subject-matter experts AND are good speakers, add them to the agenda. Okay, you should probably ask them first!


2. Have a client who is knowledgeable AND a dynamic speaker? Invite him or her to speak.


3. We recommend you mix up internal and external speakers – it adds depth to the agenda. Do make sure you have a large number of sessions that add value for the attendee. They should leave the event thinking they got more than their money’s worth!


4. Bring in an outside keynote speaker to either do a motivational address or hire an expert speaker to talk about industry trends that your attendees might not have learned. Get them excited about the future and thinking about what your firm should be doing now to plan for the future!


5. If you are doing an employee retreat, you may also want to bring in an outside speaker—either on some specific topic as an educational speaker or as a motivational speaker. It’s a change of pace from listening to the same internal folks year after year, and can bring new perspectives. It can also tell employees that you think they are important.

No matter what, do your research on your presenters—nothing is worse than an interesting topic delivered by a boring speaker! Tell us about the best (or worst) speaker you've ever heard. We'd love to hear your story! If you have questions, feel free to contact us at info@theexpertspeakers.com.