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Wednesday, December 29, 2010

Who really Tweets on Twitter?


Twitter Bits:
  1. The percentage of Twitter users who are African American is 25% - double the percentage of African Americans in the current population. Take-away: If your prospective clients or existing clients include African Americans, start tweeting!
  2. Tweeting isn't just for Tweens and Teens. 1 in 3 monthly Twitter users are 25-34 (31% are 35-54)
  3. Twitter users are more educated
  4. Twitter users have higher household income
  5. Twitter users are Early Adopters. Take-away: have a new product or service....Tweet about it!
Want to learn how to use Twitter to help promote your business or law firm? E-mail jeanne@vitalinkweb.com for a free consultation.

Let us know other Twitter Bits you've found and your take-away to use the information!

Source:
Twitter Usage In America: 2010
The Edison Research/Arbitron Internet and Multimedia Study

My top 5 reasons to use social media

There are so many reasons to be using social media as part of your marketing. Here are my top 5:

1. Engage vs Push. Marketing used to simply 'push' messages at the consumer and you'd hope to make a connection if they liked what you had to offer. Times have changed and so has marketing. People want to feel more connected with products or companies they choose to do business with. Social media helps to 'engage' people.

2. Transparency. When done correctly, your prospective clients get to know you better. They see if you have some of the same beliefs as they do, allowing them to form connections with you. Don't just advertise sales to them. Give them a taste of who you are beyond the sale. What is your commitment to the community? Do you contribute to your industry as an expert? Why do you do what you do?

3. Handle the Haters. Within social media, you actually want a small percentage of your followers to raise issues. If it is all a love fest, it is boring, self serving and you'll actually lose credibility. People like a little controversy (think Rush Limbaugh). You may even find other fans coming to your defense when someone raises an issue, which is wonderful marketing. You should develop a response plan to handle the haters, because how you handle the issue will say something about who you are.

4. Google Footprint. The search engines give high value to social media channels. When you have a robust presence in the big 5 (Facebook, LinkedIn, YouTube, Twitter, Flikr), you will see a better Google Footprint and this will also help your websites search engine optimization (SEO) with backlinks from all your social media channels.

Be sure and define which channels will work best for your target audience and then spend your time accordingly to build the best channels for your needs. Social media can become a black hole where you spend far too many hours and valuable resources. Set limits on your time or hire someone to help you keep your content current.

5. Need another reason? Your prospective clients are on social media right now!


CAUTION: Many businesses and law firms are jumping on the bandwagon to the exclusion of other marketing channels. Social media SHOULD be part of your marketing, but it should not be the only thing you do. Consult a professional to help you with your planning and budgeting so you have the right marketing mix.

Thursday, December 9, 2010

Corporate Gifts from NC


The NC BBQ Company is one of our newest clients. We like their product so much we're giving it as our corporate gift this year! Rick and Ryan were just had another appearance on FOX news. Check out the story.


Here is more shameless promotion of one of our clients and the amazing art our Creative Director, Mike Steele did for them.....


The North Carolina Barbecue Company (www.ncbbqcompany.com) is promoting its line of traditional mail order barbecue to NC-based companies looking for a way to showcase the state to their clients and prospects. The company, based in Greensboro, sells traditional Eastern and Piedmont-style barbecue, along with a “Battle Box™” that offers both products.


“Whether you were born in North Carolina or just recently moved here, NC “cue” is a tradition,” says Ryan Pitz, co-founder of The North Carolina Barbecue Company. “North Carolina is a great place to do business, and we want to offer an easy and unique gift option for businesses that are based in the state as a way they can promote their business. A traditional NC BBQ package offers a taste of North Carolina that clients won’t soon forget.” Adds co-founder Rick Scott, “the Battle Box is a favorite of our corporate clients. What client wouldn’t want to get a package of NC BBQ from Santa? Because it contains both Eastern and Piedmont styles of BBQ, many companies promote dialog with clients by asking them to be the judge of which style is best.”

The North Carolina Barbecue Company was founded in 2010 by Rick Scott and Ryan Pitz after hearing from some former North Carolinians that they were unable to find good barbecue in their new locales. Three primary packages are offered: Eastern, Piedmont, and the company’s trademark Battle Box. The business delivers “the authentic barbecue experience anywhere in the United States.”

Friday, December 3, 2010

vitalink Coats & Blankets Drive a Success!

A huge thank you to our partners and the individuals who donated new and gently used coats and blankets in support of the Raleigh Rescue Mission. In total, we were able to donate over 200 coats, more than 40 blankets and an assortment of gloves, hats, and scarves. In addition, we collected $625 in cash to donate to the Mission!

We could not have done this without the help of our generous partners. They are:

The vitalink Charlotte office also donated coats and blankets to the Mens Shelter of Charlotte. Thank you to everyone who helped. We hope you'll join us again next year in support of this worthy cause.

We'd love to hear your feedback on our coats & blankets drive or have you share your story or comments about the charity or charities you support. Happy holidays!

Tuesday, November 30, 2010

Expert Advice


With the growing influence of social media and new ways to communicate, it is getting harder for your voice to be heard above the chatter. To succeed, you must not only be heard but believable. This begins with positioning yourself as an expert. Here are a few tips that might help:
  1. Choose the one thing that you do best and are passionate about and build on that strength. If you are a marketer and your passion is branding, focus on that. If your business is local, start by targeting your efforts close to home.

  2. Talk about your passion to everyone who will listen. Okay, this should not be the only thing you talk about at holiday parties, but have an elevator speech ready to use when someone asks what you do!

  3. Participate in online conversations related to your topic. Follow other bloggers or news sources and comment on their stories (make sure you include your website URL in your response); contact local radio and TV stations and offer to comment on news stories; submit commentary or offer to be interviewed by reporters. Check out the website HARO.com (Help a Reporter Out); this is a good way to get quoted as an expert.

  4. What is your Google "footprint"? Will people find you when they search? Press releases and social media like LinkedIn (a business must), Facebook, Twitter, Picassa, Flickr, having a website URL with your name (even if it redirects to your bio page on your business site), and creating a Google Profile all increase your footprint and make it easier for others to find you online.

  5. Start a blog. Make sure you add new content at least a couple times a week. Even if no one reads the blog at first, it helps get you “found” by the search engines and gives you another place to post relevant content. If you don’t feel you have time to blog, guest blog for others. Note that it makes sense to secure a URL related to your passion and use this on your materials.

  6. Write a book or produce a video. Both are great ways to add credibility and position you as an expert.

Building yourself as an expert in the eyes of the public is not an overnight process. It does take time and effort, but keep at it and you will be surprised at the results! Let us know what you have done to distinguish yourself and become more visible to colleagues and the public.

Monday, November 29, 2010

Warm hearts

We have just received an amazing donation from the folks at Cypress Landings in Chocowinity and several others today. Deadline is tomorrow. Click here for more info.

Wednesday, November 24, 2010

Reasons to be Thankful

Thanks to all who have contributed so far to the Coats & Blankets drive this year. We got an anonymous donation this morning of six coats and I'm getting ready to pick up a bunch more! Our drive ends Monday, so you still have time to donate gently used coats, blankets, hats, scarves. Our offices are closed through Friday, but we'll be here on Monday morning! Happy Thanksgiving to all.

Friday, November 19, 2010

'Tis the Season for Giving

I am filled with the spirit of the holiday season today. Mary Ann and I loaded our first group of coats, fleece, and blankets in the trunk and front seat of her Jetta and she took them to the Raleigh Rescue Mission today.

Not only were we running out of room in our office, with donations filling the drop off box and conference room table, but the Raleigh Rescue Mission said they needed coats and blankets now. So Mary Ann jumped to help. Today she delivered vitalink's first donation of 11 blankets, 5 coats, and 6 fleece/hoodies. She also took the donation from Catalyst Group. Catalyst did an amazing job, donating 13 brand new winter coats, each had a hat and pair of gloves attached. Go Catalyst! Our first delivery of coats and blankets filled a big bin at the Raleigh Rescue Mission!

This is just the start of our coats and blankets drive, vitalink and our partners will be collecting until November 29th, so you still have time to help. I look forward to seeing what the rest of our partners have collected and to bringing more from coats and blankets from vitalink.

A special thanks to Mary Ann for seeing the need and coming up with the idea to do the Coats & Blankets drive, to Mike for developing the logo that conveys the heart behind the program (and for collecting coats & blankets from his church and closet and donating them in his hometown of Huntington, WV), to Kathy for writing all of our content and press releases (and for donations in her hometown of Charlotte, NC and Raleigh, NC), and to our partners who are helping raise more.

The people in the Triangle have warm hearts that will help warm the homeless this year. If this story warmed your heart, let us know by commenting below or sharing this (click on share buttons below for Facebook, Twitter, etc).

Thursday, November 18, 2010

New Twitter Text Notification

Interesting new feature. Twitter just rolled out “push” notifications. You can sign up to be notified via SMS whenever someone mentions your name @NAME in their post. Only available right now for iPhone and Blackberry. Cool.

Friday, November 12, 2010

Strategic Plans that Grow Your Business


The last few months of the year are generally the months when businesses work on strategic planning and budgeting for the upcoming calendar year. Planting seeds so to speak. And for many business owners and managers, the task can seem overwhelming!

Strategic Planning helps save money when you set solid goals and develop your plan with checklists for your target markets, brand messages and budget. By setting up these checklists, you have an easy decision making guide process to follow and you will be less likely to make impulsive decisions or follow paths that will draw you away from goal conversion.

The overall strategic plan is supported by sub-plans for each functional area. The strategic marketing plan will define how the marketing department will support the overall plan and aid in accomplishing the stated goals. These sub-plans cannot be created in silos, but rather all departments must coordinate their efforts to ensure the plans are integrated and working toward the same end. As an example, if the overall plan includes the introduction of a new product in 2011, marketing must work with operations to learn product features and the timetable for release so that it may create packaging, sales materials, update web content, plan advertising campaigns, etc. Marketing must also coordinate with finance to ensure that funds are available for these programs.

In its’ supporting role, the strategic marketing plan should include the following elements:

1. A clear definition of the target markets. These targets may be different by product or service and may be narrow or broad, depending on your needs. You may also define secondary and/or tertiary markets, if appropriate. Consider geography, demographics, preferences/”likes” and behavioral restrictions. The majority of marketing efforts should focus on this group (or groups) and use the appropriate messages and channels for the group. Generally, the more defined your target is, the higher the conversion rate will be.
2. A detailed list of action items to accomplish the plan.
3. Assign budget dollars to each task or set of tasks and assign a team member to be responsible for managing to the budget.
4. Resources and due dates must be assigned, and teams built to coordinate efforts.
5. Define measurement & review checkpoints to keep the project on track.

A strategic marketing plan is a living document, like a plant. Results should be reviewed on an ongoing basis and tasks, focus and budget adjusted to ensure goals are met. Integration and coordination are key to an effective plan. A well thought out strategic plan is an asset and should help you manage to the bottom line and grow your business.

Tuesday, October 26, 2010

The Dark Side of Creative Direction

By Jeanne Frazer, President, vitalink® and The Expert Speakers & Mike Steele, Creative Director, vitalink

Taking an idea or concept and translating it to a graphic design that represents the subject matter takes a certain type of talent – one that really cannot be learned. The graphic artist must understand the subject to be put to the “canvas” – the essence of what is to be conveyed to the end viewer. The artist must step outside himself to make sure the design conveys the brand, message and overall impression needed to sell the product or service. It is rare to find an artist able to put aside his or her own style and step into the shoes of the intended target market.

So how does the artist start with a blank screen and come up with an extraordinary design? vitalink’s Creative Director Mike Steele recently created a design for his daughter’s high school theatre production of Bram Stoker’s Dracula. He walked us through the steps he took to move from an empty screen to final product.

Step 1: Research
As with most projects, the first thing the artist must do is research the subject of the design. If it’s a product, this may include talking with the brand manager or product manager to understand what the product will do, who the prospective buyers are, and to understand more about the company selling the product. Searching the web to find similar products is a must, as is understanding what’s different about the version you will depict in your design.

In the case of Dracula, the book was written long ago and has been “done” many times in movies and plays; recently, the popularity of vampire books and shows has exploded. What Mike really wanted to do for his design was to show something totally different than what has been done in the past. The research here was to understand what not to do.

Step 2: Brainstorming
After the research is complete, it’s time to take your findings and come up with ideas you can use for your design. As we like to say, throw the ideas against the wall and see what sticks. What first came to mind when Mike thought of Bram Stoker’s Dracula were the words “dark” and “sexy”. (Okay, this is a high school production, but we’re selling to an audience of adults, right?) He also knew he wanted to convey an impression of quality to draw a larger audience. Ideas started to stick to the wall.

Step 3: Implementation, a.k.a., Trial + Error
Mike began by searching for a font style and colors that would match the concept starting to form in his mind. Taking a font that represented his concept, he created the first layer of typography for the poster to promote the program.


The next two layers combined some photos he found of columns and clouds. This is where that innate artistic talent comes into play—it’s not easy for all of us to look at single photos and make that creative leap to see how they will look when combined or after their color is modified!









Combining the type, tweaking colors and layering the adjusted photos gave Mike a background he felt represented the dark, sexy image – the essence – he wanted to convey for the production.


Step 4: The Final Product
When the overall design is almost complete, it’s time to step back and see what else needs to be added to promote the product or service. For the Huntington High School Theatre group, that meant turning the design into a poster to be used to advertise their production. As usual, including the who-what-when-where-why-how answers is a must. After approval by the brand manager (in this case, the school), you have your final product.


“I love the whole “creative” process,” says Steele. “Taking a concept and making it come alive for the client is a tremendous rush. I work to take the personality and unique qualities of each client and incorporate them into the design.” Adds vitalink President Jeanne Frazer, “we are so lucky to have Mike heading up our creative group. Over the years I have learned that we can do a bit of brainstorming on a concept and Mike will come back with some fantastic designs for our clients. I think it’s great that he chose to donate his time and efforts to the Theatre club’s production. The Theatre group was so excited with the final design, they had T-shirts printed for the cast!”

About the Authors
Mike Steele is the Creative Director/Graphic Designer for vitalink and has been with the company almost since the beginning. Most of the logos, newsletter templates, and creative design work that are produced by vitalink for its clients are the result of Mike’s talent and efforts.

Many are struggling to find the path to success in today’s tough economic times. Jeanne Frazer will motivate and inspire individuals and businesses to discover their strengths that lead to long term success. Frazer makes concepts easy to understand and implement. She has significant experience speaking and has authored articles on a variety of marketing topics, including public relations, research, integrated marketing, branding, media, niche marketing, and strategic planning. Her unique point of view has been sought after by the media to provide input as a marketing expert. Frazer writes a blog that offers marketing tips and information. For a detailed bio on Jeanne Frazer or information about our expert management, marketing, non-profit and motivational speakers, visit www.theexpertspeakers.com.

Monday, October 25, 2010

Help us keep the homeless warmer this winter!


Join vitalink® in supporting the Raleigh Rescue Mission!! This year, the Mission's supply of winter items is low and they need our help! Please join vitalink in making this winter a little warmer for the homeless by donating gently used winter coats, scarves, hats, gloves and warm blankets from November 8-30th at our office. E-mail jeanne@vitalinkweb.com if you'd like to learn more about becoming a partner!

I'd like to thank our first partners in this project: The News and Observer, Ingleside Farm and the David Allen Company. To learn more, click here.

Thursday, October 7, 2010

Jeanne Frazer | Marketing Speaker Author


Jeanne Frazer and her team of speakers have significant experience speaking and writing on a variety of marketing, management, and motivational topics. Our passion is helping the underdog succeed without breaking the bank. This is reflected in the workshops and seminars we conduct across the U.S. on topics including public relations, integrated marketing, branding, niche marketing, strategic planning and various management and motivational topics. These sessions have been presented to law firms, associations, and education groups, among others. We also work with clients to create and present custom seminars or workshops to meet their specific needs.

Why The Expert Speakers? Our speakers will:

1. Motivate and inspire individuals and businesses to discover their strengths - the "core truths" about who they are.
2. Teach you how to refocus on high value activities that get results, whatever your budget level.
3. Make marketing and management concepts easy to understand and implement.

In addition to speaking engagements and writing marketing focused articles, books and other materials, we offer marketing coaching and mentoring services to small and mid-sized businesses, and service professional practices looking to expand and grow the skills of their managers and staff. Contact us today at 1.919.850.0605 to learn more or watch our video now.

Friday, October 1, 2010

Parental Alert: Fisher-Price Recalls 10 million tricycles, toys and high chairs


Fisher-Price has issued the most extensive recalls in history of more than 10 million tricycles, toys and high chairs. Mattel, the head of Fisher-Price is voluntarily recalling the items from the U.S. and Canada over safety concerns.

According to the U.S. Consumer Product Safety Commission, many of the recalled items present a safety concern or a choking hazard!

According to the Vancouver Sun, the largest Fisher Price item recalled is its trikes and "Tough" trikes. Over seven million are recalled. It was reported that ten children fell and hurt themselves against an "ignition key" area on the toy ten. Health Canada stated, "A child can strike, sit, or fall on the protruding ignition key, resulting in serious injury including genital bleeding." That definitely sounds dangerous and the trikes should be taken off the market!

We recommend that you take steps to ensure you have a safe product. Click on the links below to learn if you have one of the recall items or to for more information.

Recall list: http://service.mattel.com/us/recall.asp

Letter from Fisher-Price: http://www.fisher-price.com/fp.aspx?st=10&e=recalls

 

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