I've had several conversations with different people over the past couple weeks about what our Raleigh marketing firm (aka ad agency) does and what we do best.
My old answer would have been to list our services and talk about how we are great at reasearch and strategy. Not just the dry technical part, but how we make it work for real life marketing campaigns. I might have gone on to talk about how our creative director is amazing at what he does, media buying skills, etc. I'd have had a list of other things. But I'd have put the passion we feel about helping our clients solve problems much lower on the list. I would have been guilty of burying the lead.
There are a number of marketing firms out there that can do great creative, media buying, websites, research, etc, but that is only part of the equation. We tend to go a little deeper to help with business development. Where the magic happens is the thought, planning direction and working WITH the client to get the campaign done in the best way possible. I've realized over the years, while we provide a single source for many clients, there are others who have internal or external resources that can get the job done too. Working with all team members concerned to integrate the campaign and make it cohesive is huge.
Want just an ad? We may not be the right 'vendor' to do it. Want someone who solves problems in a thoughtful and strategic manner? Want someone who cares about your business deeply and works as a brand manager? That is us.
I've learned that I'm OK if we aren't the right firm for every client. That lets us concentrate our efforts on those who fit us the best. Then this amazing synergy happens. We get a psyched and our clients benefit from better results. We love what we do and it shows.
~ Jeanne Frazer